WhyCRM?

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WhyCRM? is a website dedicated to the culture, process, and transition of CRM.  Any reference to software is generic by design.

CRM Success Starts With Srategy
CRM software is only as good as the customer-centric business strategy that drives the implementation.

Think about this for a moment:  If you were to take your current practices of customer communication and tracking, and your cultural beliefs about your customers and your sales process and simply automate them would you be any better off?  

CRM software is only as good as the customer-centric business strategy that drives the implementation.

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